Privacy Policy

Last Updated: February 2026

Information We Collect

When you interact with SW Lanai Curtains and Shade, we may collect the following types of information:

• Contact Information: Name, email address, phone number, and city/area when you submit our contact form or request an estimate
• Project Details: Information about your lanai, pool enclosure, or outdoor space that you share with us
• Usage Data: Information about how you interact with our website, including pages visited and time spent on site
• Device Information: Browser type, operating system, and device type used to access our website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for our services
• Schedule consultations and coordinate installations
• Send project-related communications and updates
• Improve our website and services based on user feedback and behavior
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our website and conducting our business (e.g., email services), subject to confidentiality agreements
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Analyze website traffic and usage patterns via Google Analytics
• Remember your preferences and improve your browsing experience
• Understand how visitors interact with our content

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they visited prior to coming to our site. We use this information solely to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Text Messaging (SMS/MMS)

SW Lanai Curtains and Shade offers an optional SMS messaging program for customers who provide their phone number and explicitly opt in. By opting in, you agree to receive text messages from SW Lanai Curtains and Shade. Below are the full terms of our text messaging program:

• Opt-In: You may opt in to receive SMS/MMS messages from SW Lanai Curtains and Shade by checking the SMS consent checkbox on our website contact form at lanaiprivacyandshade.com/contact-us/, or by providing verbal consent during a phone consultation. Opting in is completely voluntary and is not required to receive a quote or purchase our services.
• Types of Messages: Messages may include appointment reminders, follow-ups on your inquiry, project updates, scheduling links, and responses to your questions about our privacy curtain, shade sail, and roller shade products and services.
• Message Frequency: Message frequency varies based on your project status and interactions with us. Typically you will receive no more than 5 messages per month.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. SW Lanai Curtains and Shade does not charge any fees for SMS messages, but your carrier's standard messaging rates will apply.
• Opt Out: You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further text messages will be sent. Opting out of SMS will not affect any other communications from us (email, phone).
• Help: For assistance with our text messaging program, reply HELP to any message, or contact us directly at (941) 544-0602 or darren@lanaiprivacyandshade.com.
• Supported Carriers: Our SMS program is supported by all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
• No Sharing of Opt-In Data: We will not sell, share, or distribute your phone number, opt-in status, or any SMS-related data to third parties or affiliates for their marketing purposes. Your information is used solely by SW Lanai Curtains and Shade to communicate with you about your inquiry and our services.

By participating in our SMS program, you acknowledge that you have read and agree to this Privacy Policy and our Terms of Service.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and estimate requests are retained to provide ongoing service and maintain business records.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites (such as Google Reviews or YouTube). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: (941) 544-0602
• Email: darren@lanaiprivacyandshade.com
• Contact Form: Request Information

SW Lanai Curtains and Shade
Punta Gorda, Florida